Cancellation/Refund Policy

PBJSnap is a subscription service with a minimum of 12 months term, payable in monthly or annual billing frequencies. Your subscription will automatically renew at the end of the minimum period on a month to month basis. Payment is for a whole month. If you cancel mid month, you will be able to access the site until the end of the month. There are no refunds or credits issued for partial month cancellations, including annual subscriptions. To cancel please contact us. Failure to cancel a subscription prior to the next billing date, will not result in any refund or proration. Cancellations prior to the start of the service will only be considered if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if our implementation team has started the implementation process.

The foregoing is provided for convenience only. The terms and conditions of the PBJSnap Subscription Agreement govern the term of the subscription and renewals, billing of subscription fees, cancellations, and refunds. In the event of a conflict between the foregoing and the terms and conditions of the Subscription Agreement, the Subscription Agreement will control.